Help Desk

Use the comment box below to ask a question.

Frequently Asked Questions (FAQs)

1. Did you lose wireless access on a laptop?

2. Microsoft Essentials is giving me problems.

3. My computer has a red screen and indicates that my keyboard and mouse are locked. How do I unlock my keyboard and mouse? Is there anything I can do to stop this from occurring?

4. Our library computers have Centurion Technologies SmartShield installed on them. Who can I contact to find out about pricing for additional licenses for other computers in my library?

5. Where can I find out about the warrnty coverage for our library’s LBBNC grant HP computers, printers and scanner?

6. My computer has a non-recoverable error. What steps do I take to rebuild my computer?

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